Effective Date: 2025-05-28
Your privacy is important to us. This Privacy Policy describes how PaiChat ("we", "our", or "us") collects, uses, and protects your personal information when you use our social messaging service, mobile apps, and website ("the Service").
1. Information We Collect
We may collect the following types of data:
1.1 Personal Information
- Name, email address, phone number
- Profile picture and status information
- Account credentials
1.2 Usage Data
- Messages sent and received
- Search and navigation history
- Device type, IP address, operating system, browser type
1.3 Contact Information
Your contacts if you choose to sync them for finding friends on the platform
2. How We Use Your Information
We use your data to:
- Create and manage your account
- Enable messaging and calling features
- Recommend contacts and groups based on your preferences
- Improve platform performance and user experience
- Send you service-related notifications or promotional offers
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers (for technical support)
- Customer support tools (to assist you)
- Analytics providers (to improve our service)
- Legal authorities (if required by law)
All third parties are obligated to keep your data secure and confidential.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Analyze traffic and usage trends
- Personalize content recommendations
You can manage cookie preferences in your browser settings.
5. Data Security
We implement encryption, access controls, and other safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to:
- Access the data we hold about you
- Correct inaccurate information
- Delete your account or personal data
- Opt out of promotional communications
7. Data Retention
We retain your data only as long as necessary for service provision and legal compliance. Account data is typically deleted within 30 days of account termination.
8. Children's Privacy
We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it immediately.
9. International Transfers
Your data may be stored or processed in countries outside your own. We ensure adequate safeguards are in place for international transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the app.